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Then, disable the preview feature for encrypted email messages by running a command in Terminal. To fix this issue, update Outlook 2016 for Mac to version 15.23 or a later version. In Outlook 2016 for Mac, when you navigate to a folder in which several encrypted email messages are displayed in the message list, Outlook freezes or experiences other performance issues. Outlook 2016 for Mac freezes on email folders that contain several encrypted messages
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